Cabinet Painting Mistakes Archives

1734121574

This company exceeded our expectations. I've owned a home since 2009 and I honestly would only invite two companies back into our home. J Brown Painting is one of them. From the beginning, the estimator was very detailed and let us know exactly what to expect throughout the process. They delivered on all fronts.The owner Zach was Grrrrreat! He is a very down to earth guy with a great sense of humor, yet professional at the same time. He understands this business and knows how to keep his clients happy. He stopped by just about every day to make sure that everything was on schedule and done properly. He even threw in a few freebies. Zach and his team did such a great job that our kitchen contractor commented on his work and asked for his card.The crew that was in our house took pride in what they did. They went over the call of duty to ensure the job was done correctly. They basically made the interior of our house that was built in 1949 look new again. We have kids, so you can imagine the holes in the walls, crayon on the doors and trim, etc. They sanded areas that needed sanding to smooth it out. They didn't just paint over it.I want to send a special thanks out to the crew. Svitlana, Ulianna, Hector, Victor (Fun guy to chat with) and Jose. You guys ROCK!This team really knows what they are doing. I highly recommend J Brown Painting should you be looking for something more than just your average paint job. We will call them back for any other paint jobs we need and have no reservations what so ever in referring them to family and friends.

Mark Steffen

1733884854

After 12 years our kitchen cabinets needed a change so we hired J Brown Painting working with their team (Erwyn, Carlos, and Zach) to paint using two new colors that gave them a complete refresh. The attention to detail and communication throughout the process was outstanding. We highly recommend this company if you’re considering a project like this.

Erin Jackson (Joyce)

1733810922

Our experience was very mixed. I would give 5/5 to Justin’s initial communications, the professionalism and kindness of the painters, and the bulk of the actual painting. However, I would give 1/5 to our experience with the new owner (not Justin) resolving our dissatisfaction with a few portions of the job. Because that was our final experience with them, it is hard to look back on our experience and say it was a positive one.As I shared with them: we felt like the bulk of the paint job was really well executed, and most of the house looks great. Unfortunately, we were left disappointed and a bit flummoxed by the company’s lack of scaffolding. They used ladders and rollers to do an 2-story entryway, and a ceiling crack patch looked terrible (it was all done by reaching, when we always assumed someone would be on scaffolding to patch and sand it by hand.) they were also unable to patch another ceiling crack and insisted we had water in the ceiling. We hired someone else yo open ip the ceiling and see what was wrong, and it was bone dry. The other person repaired it with no difficulty. We wanted all work done before we moved into our new home, and J Brown’s inability to patch those cracks meant that we were living with dust and work as the second person finished the job.Perhaps most upsettingly, though, I found the new owner’s aggressive communications about our invoice and our concerns to be unpleasant and unprofessional, and that’s disappointing, as our initial communications with Justin were the complete opposite. The new owner said he had owned it for 3 weeks, and we did not feel like they were entirely transparent about that. Our invoice came with a Zelle payment code that appeared to be the new owner Zach’s personal account (or at least not one in the business’s name). He also called and texted us multiple times daily beginning the day we got it (going into the Thanksgiving holiday), and saying he needed the money to make payroll, that he didn’t have the funds to float payroll, etc. I had not had a chance to review it, communicate my concerns, and make payment yet before receiving a text from Justin saying that they didn’t get paid that pay period because I didn't pay my invoice. As a customer, this all feels like excessive pressure - and his focus shifted entirely from determining if I was happy to finding out when he would be paid. I made a substantial payment on the invoice within about 24-48 hours of this whole barrage of communications beginning (holding back only about 8% or so until we could resolve my concerns about some of the work).I know that changes in ownership can be destabilizing to a business and disrupt its otherwise steady delivery of solid results and pleasant customer service, so hopefully this is a temporary transition period and not a shift in the business model of what initially seemed like a good company that Justin built.

Carla Quay

1733533070

Arrived on time and prompt with providing a quote.

Victor Ross

1732746398

Working at J Brown Painting for many years was an incredible experience that I will always treasure. Having the opportunity to collaborate with Justin and Zach was truly inspiring—they are not just leaders but individuals who are deeply committed to excellence in every aspect of the business.As a former employee, I can confidently say that J Brown Painting is a company that genuinely cares about both quality and customer satisfaction. They don’t just paint homes; they transform them with attention to detail and a dedication to craftsmanship that is unmatched.If you’re considering their services, you can rest assured that your home is in the best hands. J Brown Painting will go above and beyond to deliver results that exceed your expectations.

Mary Kay Burke

1732333596

Amazing work!! Everything was done on time and in scope. I even had last minute questions and paint options. My first painting experience and I had no problems working with the team. Highly recommend.

Maria Cianfrocco

1732301516

Our 20 year old cabinets look brand new! The painters did an amazing job. We had glazed cabinets that were pretty beat up (especially around the sink area) and required a lot of prep work They took their time to get them just right. Highly recommend!Communication with Justin was excellent through the entire process.

Wes Goldman

1731645219

JBrown did an amazing job and very quick. They even beat their anticipated time to complete our house.

Cassidy Herron

1731627081

I read so many of the reviews about J Brown Painting and they were great so I decided to reach out. We wanted our condo painted from top to bottom. Justin is very responsive, timely & does great work! 5 stars aren’t enough!!!

Cindy Beck

1731616269

Polite, responsive, thorough, pleasure to work with. Kitchen cabinets look great!

Bonnie Botsford

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Harpreet Grewal

1731337670

Very professional service, proper preparation and ensured left the place clean. Expertise in painting. Highly recommended

Joel Lopez

1730430578

There wonderful definitely hire them for my next commercial project fast and efficient 100% quality and clean. Thank you J.Brown painting

Joseph Sabino

1730408209

Very pleased with our experience with J Brown Painting. Our home needed a touch up to the exterior and Justin’s crew did an excellent job.Communication with Justin was great - I was always well informed throughout the entire process. The crew arrived on time for the job and were very attentive and friendly to work with. The work was done clean and perfectly matched to the existing paint scheme. I appreciate the thorough prep work done prior to painting and the crew even addressed a couple of areas that needed small stucco repair before painting.Home maintenance projects can be stressful, but the entire process with Justin and his team was smooth and easy.

Michael Wang

1730348733

Justin and his team helped us with painting our baseboards, door frames, and doors throughout the house. From the start Justin was great to work with. He was thorough with explaining the process and was able to fit us in the schedule to meet our tight deadline (our daughter’s birthday first birthday party). He stayed in touch throughout the entire process making sure we understood each next step. Justin’s painting team was wonderful. The painters, Gato, Svytlana, and her daughter were professional, timely, and paid extra attention to detail with the job. They went above and beyond to make sure things were done to our liking. We are very happy with the finished job and are also happy with the reasonable cost compared to other painters we contacted. We would easily choose to use J Brown painting again for future paint jobs.

Laurie Walker

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Kate Bradley

1730311085

I highly recommend J Brown Painting and will hire them again for future painting projects. They painted the interior walls, ceiling, trim and molding in my house. Everything was done professionally with attention to my desires. Justing was always available and checked in throughout the project. His team was always professional and very efficient. This crew worked diligently and finished the job in less time than I expected. I am very happy with all aspects of working with J Brown Painting.

Susan Foster

1730251768

Justin’s crew did a great job on the drywall repair and repainting that I needed. His pricing was great and I’m very happy with the job.

Mike Hines

1730248849

Made the process of getting the exterior of a house painted easy. The painters were efficient and detailed oriented. Would recommend.

Andrea Knox

1729725682

We were really pleased with our exterior paint job with J. Brown. Work started and finished on time, we had great communication with the team, the area was carefully masked, detailed care was given to our extensive stucco damage, any concerns were addressed professionally along the way, and there were no surprise expenses on the final invoice. We’ve gotten compliments on how nice our paint looks. One of the best contractor experiences we’ve had!

Veronica Aguirre

1729225239

Thank you to the entire team! The painting turned out great and the crew was wonderful - very courteous and polite. Our backyard looks even better than when we first moved in and the house feels totally refreshed. Thank you!

Joseph Joyce

1729136634

Justin and his team were a pleasure to work with. They put care into their work, and I really appreciated their attention to detail. I would definitely use them again and would refer them to anyone thinking of painting their property.

Em Reit

1729128798

While we ultimately went with a different group for niche reasons, I still give these guys 5 stars because Justin was SO helpful in our process. He was the quickest to reply to questions and helped me make the final decision that was right for us. I highly recommend!

Ronald MacIntyre

1728922206

Great experience from initial estimate to finished job. Larger exterior painting house job . Painters especially wonderful to work with ...skilled ....pleasant ....clean.... worked every day 8 am to 6:30 pm. Every morning Hector would go over any concerns we had and address them Nothing too small. Minor repairs done. Even "extras" like removing stuck on plants and painting a replacement water heater door . Cannot believe how nice house looks!! Planning on using again in future

Stephanie Khoury

1728609022

Justin and his team were great to work with. They were super communicative and helpful in getting our exterior paint job on our house done. The work was carefully, cleanly, and beautifully done. They were also super well priced compared to other bids we got. Victor and Gato who were in charge of our project were fantastic, as well as super kind. Not to mention they finished our project early!

merrie maino

1728595771

Our kitchen turned out even better than we expected. Our kitchen cabinets look brand new. The staff was very polite and helpful.

Joshua Reese

1728004314

Our house needed a lot of scraping and sanding of old peeling paint. J Brown Painting did a thorough job preparing the house and then a great job painting.

Elsie Arredondo

1727478070

J Brown Painting was the BEST! Not only was everyone professional and friendly, they were also fast and competitively priced. The quality of the work was very impressive. Highly recommend this team.

Bridget Stringham

1727054759

Highly recommend J. Brown painting!! They were wonderful throughout the entire process. Justin is very responsive and helpful with getting a bid quickly and the crew was AMAZING. They were fast, clean, and most importantly, did a fantastic job. We look like we have a brand new house!

Brandon Stringham

1726694070

We had a great experience with J Brown. The painters are considerate and do a great job. We will definitely be hiring them again for our next projects.

bryce ford

1725496163

Very professional, on time, good work,

Steve Nations

1725080883

Justin's team painted the exterior of our house over 4 workdays and did a great job. The entire team was very easy to work with and kept us informed of their progress each day. Everything spelled out in the contract (power washing, taping, sealing the base of our concrete slab, using the proper paint types for different surfaces, and even helping us reinstall some shutters) was accomplished exactly as promised with no problems at all. Thank you J Brown Painting!

lynnfixter

1724775504

Justin was very unprofessional and discourteous after I complained about the painting job.He said he was stressed and busy, and had another job to start the following day, they tried to rush this job in 2 days and made a mess of of it, it’s not my fault he overbooked his workers.I am very unhappy with this company and he doesn’t have the decency to call/text or come back to our home to see for himself why I am not happy.Follow up:Justin did call me (apparently, he had blocked my # due to a family trip and didn't want to be disturbed, which I think is admirable). However, Justin said they returned on 3 occasions. They did not return 3 times to correct this job. They worked the 3 days as per the contract and Lucas came once to correct. The walls after the correction are my issue with them and you can see from the pictures that they are not up to a company that say they pride themselves on their work.

Gabriela Muller

1724451868

Justin and his crew painted the exterior of my house recently. I was impressed with the meticulous prep work they did (stucco repair, facia repair, power washing, sanding some areas, taping etc.). Everyone was professional and very friendly, and they all took care to limit the impact on my cats and dog. I was especially grateful for that. They were also very careful with my plants. The paint job turned out amazing. My house looks so different and new now! Looking at it makes me happy. It was a big job and they did it in a timely manner. Overall just a great experience!

Sherron Cryer

1723931110

Great job of painting the outside of our home. Stucco was repaired in many places we didn't know needed it! The crew even watered plants when they were finished. Everything so fresh and clean. Thank you so much.

Nicholas Gleason

1723600672

J. Brown did an excellent job painting my home. The crew was kind and professional, and they didn’t need my attention very much, so it was easy to work inside while the job was being done. The only complaint I would have is that some of my plants got damaged, not from paint, but seemingly from the weight of the plastic used to cover them. I don’t think they’re dead or anything, and I’m hoping a good pruning will bring them back to good health. Overall, this company is fantastic, and I would recommend them to anyone!

Danny Domingo

1722641036

Justin, Viktor, Chilo, and the rest of our team were fantastic. They were on time, professional, and polite. The painting quality is of course very good, and we highly recommend them.

Keven Jeffery

1722554348

We very much enjoyed working with J Brown Painting to paint our two story house. Justin is very professional and offered a straightforward quote. The painting crew was friendly and efficient. We'd definitely use them again and have no qualms about recommending them to others.

Susan Hughes

1722104631

Great job. Easy to deal with. Very fast and professional.

Skyler Anderson

1721957452

Justin and team did a great job! We would recommend them to anyone. They knocked out a huge job in 4 days! Other companies quoted 2 weeks.Great work!!

Nicholas Wright

1721322771

Justin and his team were amazing! Very professional and thorough. They made the process of getting our place painted easy and way less stressful than we had expected. Thank you!